Refund policy

Refund Policy

At TopSellingUSABrands.com, your satisfaction is our priority. We understand that sometimes things don’t go as planned, and we’re here to make things right. Please read our refund policy carefully to understand how we handle returns and refunds.

Eligibility for Refunds

We accept refund and return requests for all products under the following conditions:

You received a damaged or defective product.

You received the wrong item.

You changed your mind and no longer want the product.

Refund Window

To be eligible for a refund or return:

You must submit your refund request and ship the item back to us within 15 days of delivery.

The item must be unused, in its original packaging, and in resellable condition.

How to Request a Refund

To initiate a refund or return:

Fill out the Contact Form on our website with your order number and reason for return.

We will review your request and respond within 24 hours with next steps.

Return Shipping

In some cases (e.g., damaged or incorrect items), we will cover the return shipping costs.

In other cases (e.g., change of mind), customers may be responsible for the return shipping cost.

Refund Options

We offer:

Full refunds

Partial refunds

Store credit

The type of refund depends on the condition of the returned product and your preferences—we value your satisfaction and always strive to offer a fair resolution.

Processing Time

Once we receive and inspect your return:

We will notify you of the approval or rejection of your refund.

Approved refunds will be processed within 3–5 business days, depending on your payment method.

Exceptions

We currently do not have any non-refundable items. All our products are eligible for return and refund as long as the above conditions are met.